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The AI & Automation Blog of DysrupIT

The Case for AI Evaluation: Fluent, Coherent, and Still Wrong

AI systems do not fail the way traditional software does. There are no crashes, no red error messages, no clear signals that something went wrong. Instead, they respond smoothly, confidently, and often incorrectly. That is exactly why AI evaluation matters. What AI Evaluation Actually Measures Scale AI’s 2024 Readiness Report found that nearly half of […]

Unlocking the Power of Microsoft-Built Copilot Agents: The Frontier Program. Exploring Next-Generation Copilot Agents

This article is Part 2 of a two-part series exploring Microsoft-built Copilot agents and how they are transforming modern work. For part 1 click here. The Frontier program is Microsoft’s early-access initiative that lets customers test experimental Copilot innovations directly in their environment. It’s not just adoption. It’s co-creation. Frontier participants gain hands-on access to […]

Unlocking the Power of Microsoft-Built Copilot Agents: Introduction to Copilot Agents and How They Are Categorized

This article is Part 1 of a two-part series exploring Microsoft-built Copilot Agents and how they are transforming modern work. For part 2, click here. Microsoft Copilot is no longer just a conversational assistant. It is rapidly evolving into a powerful platform of AI agents designed to transform how professionals work across Microsoft 365. These […]

What’s New in Copilot Studio: Practical Tools and Stronger Governance

Wondering what’s new in Copilot Studio? Here’s a spotlight on new tools (and why they matter). Agentic RAG for SharePoint Copilot Studio’s new Agentic RAG for SharePoint empowers makers and users with smarter, more precise knowledge management. Agents can now: Code Interpreter (Python) When a chat needs real analysis such as joining tables, charting trends, […]

Copilot Studio: Transforming Enterprise Automation with AI Agents

The New Era of Work Organizations today face a dual challenge: leaders must drive efficiency and innovation, while professionals need tools that make their daily work easier, and customers expect faster, smarter service. In response, Microsoft Copilot Studio brings these priorities together by enabling enterprises to build, manage, and secure AI agents that deliver value […]

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Andrew McCarroll

Chairman & Owner
Andrew McCarroll is Executive Chair of DysrupIT. He works with the board on the long view: where the business grows next, where it doubles down, and where it builds capability for what's coming.

Andrew has spent his career building and operating Managed Service Providers with global delivery models. His work has sat at the intersection of strategy and execution: designing the service, building the team, and shaping the commercial model that makes growth possible. He's done this for companies of every shape, from early-stage start-ups to NASDAQ-listed organisations, in markets across the globe.

What he brings to the chair is a clear read on how services businesses scale, and the discipline to make sure growth doesn't outrun the operation. With the CEO running the day-to-day, Andrew sets the direction, holds the long view, and keeps the company building toward what comes next.